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Shipping.

What are the delivery charges?


Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products. For Products listed as F-Assured a Rs 100 charge for delivery per item is applied if the order value is less than Rs 1000. While orders of Rs 1000 or above are delivered free.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:


  • The Seller offering the product
  • Product's availability with the Seller
  • The destination to which you want the order shipped to and the location of the Seller.

Are there any hidden costs (sales tax, octroi, etc) on items sold by Sellers on Hektapy?

There are NO hidden charges when you make a purchase on HEKTAPY. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

 
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