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How many years has Iconic Fitness been in business / what is your background?

• Iconic Fitness has been in the industry for over a decade. • The brand emphasizes combining fitness for body and mind. • The founder & CEO (Mohammed Suhail) is a fitness enthusiast who designed workout & diet regimens.

Do you sell fitness products / merchandise?

Yes — Iconic Fitness has a “shop” section on their site, offering sportswear, gym accessories, dry fruits, cycles, etc.

Do you offer workshops, events, or community programs?

• Periodic fitness workshops (e.g. nutrition, wellness, injury prevention) • Fitness challenges or transformation programs • Events for members (e.g. meetups, fitness contests)

Are there guest passes / trial periods?

• Many branches may offer day passes or short-term trials (e.g. 1-day,) • Guests may accompany members under certain rules (guest fee, restricted time)

What is your grievance / complaint / feedback process?

• Speak to branch manager / on-site staff • Use the “Contact” form on the website • Email or phone support to corporate / head office • Suggestion / feedback box at gym (if available)

Who can join (age limits / health conditions)?

• Typically open to everyone above a certain minimum age (e.g. 16 or 18) • Underage / minors may require parental consent • If you have medical conditions (heart disease, hypertension, injuries), inform the gym and possibly get doctor’s clearance • Trainers can adapt exercises for health constraints

Can I freeze / pause / cancel my membership?

• Freezing / hold is typically allowed (for vacations, injury, etc.) — subject to branch policy • Cancellation: usually requires notice (e.g. 30 days) and may incur an administrative fee • Some plans may have minimum commitments (e.g. 6 months)

What health or safety protocols are in place?

• Regular cleaning / sanitizing of equipment & surfaces • Safety induction / orientation for new members • Trainers certified in safety / first aid • Some branches may have mandatory health screening / temperature checks, especially in times of health advisories

What payment methods are accepted?

• Cash • Credit / debit card • Bank transfers / auto-debit • Online payments via website / app • UPI / digital wallets (in many branches) ?

What are the operating hours?

• Many branches operate 05:00 AM to 11:00 PM (or similar) • Some branches might have 24-hour access (check your branch)

What equipment and facilities are available in the gym?

• Barbell sets, pull-up frames, fitness balls, etc. • World-class / advanced equipment • Locker rooms, changing rooms, showers • Clean and safe gym floor & surfaces • Some branches may have steam / sauna, depending on the location

Are personal training and diet / nutrition services available?

• Yes, one-on-one personal training is available. • Trainers can provide workout plans and possibly diet / nutrition guidance (depending on branch)

Can I switch branches / get access to all branches?

Yes — some membership plans offer all-centre access, letting you use different branches.

What are the membership options & durations?

• 1-month, 3-month, 6-month, and 12-month plans • All-centre access (access to all branches) • Unlimited classes included (for many plans) • Corporate / business membership slots

Is Iconic Fitness suitable for beginners?

Yes — beginners are welcome. Trainers will assess your baseline and guide you into workouts that match your level. ?

What kind of workout formats / classes are available?

• Strength & conditioning / weight training • Cardio / HIIT / functional training • Dance fitness, Zumba, aerobics • Yoga, Pilates • Group / studio classes • Personalized / custom fitness programs